Privacy Policy

F H Mogul Pty Ltd as trustee for the Mogul Family Trust, trading as Riri M ("we", "us", "our"), is committed to handling your personal information responsibly and in line with the Australian Privacy Principles under the Privacy Act and any other applicable privacy legislation.

What We Collect

The personal information we hold about you depends on how you interact with us. This may include:

When you create an online account: your name, contact details, order history, payment details, and delivery address. We may also ask for your date of birth.
When you make a purchase or enquiry in person (e.g. at a pop-up or event): your payment and identity details, and — where delivery is required — your name, contact details, and address.
When you visit a physical location we operate in: footage captured through CCTV, where in use.

Why We Collect It
We collect, hold, use, and disclose your personal information to:

Respond to enquiries and communicate with you about your order or our business.
Process transactions and deliver products, whether purchased online or in person.
Market Riri M and our products to you, including direct marketing where permitted by law and subject to your communication preferences.
Protect the security of our operations, stock, and customers, including preventing fraud.

We may also use your information for other purposes disclosed to you at the time of collection or where required or authorised by law.

Who We Share It With
We may share your personal information with third parties where necessary for the purposes above, including:

Payment processors and financial institutions.
Delivery and courier providers.
External advisers such as accountants, auditors, or lawyers.
Regulatory or government bodies, where required by law.

Where we engage a third party to contact you directly for a specific purpose, they may share the outcome of that contact with us.

Overseas Disclosure
Some of our service providers — such as cloud storage or software platforms — may hold or process your information overseas, including India. Where this occurs, we take reasonable steps to ensure your information continues to be handled in line with the APPs.

We may also use cookies and similar technologies, and work with analytics, advertising and marketing service providers, to understand how our website is used, improve your experience and support our marketing activities.

Keeping Your Information Secure
We store personal information in both physical and digital form, and take reasonable steps to keep it accurate, secure, and up to date, and to destroy or de-identify it once it's no longer needed. Security measures include access controls on our systems, secure storage practices, and staff training. While we take care to protect information collected through our website, no online transmission can be guaranteed completely secure, and any information you share with us online is at your own risk.

Accessing or Correcting Your Information
If you'd like to access or correct the personal information we hold about you, contact us using the details below. We may ask you to verify your identity first. We aim to respond within 30 days, and where reasonable and practicable, will provide access in the format you've requested. A fee may apply to cover reasonable costs of locating and providing the information.

If you believe information we hold about you is inaccurate, out of date, or incomplete, let us know and we'll take reasonable steps to correct it. If we've previously shared that information with another organisation, we'll notify them of the correction on your request, where practicable.

Complaints and Questions
If you have questions about this Privacy Policy, or wish to make a complaint about how we've handled your personal information, please contact us:

Email: admin@ririm.com.au.

Mail: PO BOX 1653, Wangara, WA 6947

We aim to investigate and respond to complaints within 30 days. If a matter is more complex, we'll let you know and keep you updated on our expected timeframe.

Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be published on our website.

Last updated: 17th Sep 2026