Terms and Conditions
Last updated: 17-09-2026
1. About Us
Welcome to Riri M. The Website Terms of Use govern your use of this website, operated by F H Mogul Pty Ltd as trustee for the Mogul Family Trust, trading as Riri M [ABN 35767467002], under the domain www.ririm.com.au ("Website"). Throughout these Terms, "Riri M," "we," "us," and "our" refer to the business operating this Website, along with its related entities and associates.
By continuing to browse this Website beyond the homepage, you agree to be bound by these Terms of Use.
We may update these Terms from time to time. Where we make a material change, we will notify you by posting a notice on this Website and, where you hold an account with us, by email, before the change takes effect. A material change will take effect no earlier than 14 days after that notice is given and will not apply to any order placed before the change takes effect. Minor, non-material changes (for example, correcting a typographical error) may be made without notice. Continuing to use the Website after a change takes effect means you accept the revised Terms.
2. Content and Copyright
All content on this website — including logos, designs, text, photography, and their layout — is either owned by Riri M or used under licence. You may browse and use this content for personal, non-commercial purposes only. Copying, republishing, downloading, or distributing any part of it without our written permission is not permitted, and nothing on the site may be altered or adapted without our consent.
3. Trademarks
Trademarks appearing on this site belong to their respective owners and may not be used without that owner's written consent.
4. Third-Party Links
Where our website links to third-party sites, we don't control or monitor them and take no responsibility for their content. A link doesn't imply our endorsement, and your use of any linked site is governed by that site's own terms.
5. Privacy
How we handle your personal information is set out in our Privacy Policy
6. Your Account and Password
You can check out as a guest or create an account for faster checkout and order tracking. Where you do create an account, you're responsible for ensuring the details you provide are accurate and kept up to date. Always keep your username and password confidential, and don't share them with anyone else — You are responsible for taking reasonable steps to keep your username and password secure and must notify us promptly if you become aware of any unauthorised use of your account. To the extent permitted by law, you are responsible for loss arising from your failure to take reasonable steps to keep your login details secure, except to the extent that the loss is caused or contributed to by Riri M. Nothing in this clause limits your rights under the Australian Consumer Law.
7. Products and Pricing
As each piece is individually crafted and set with lab-grown diamonds, created and/or semi-precious gemstones, minor variations in colour, appearance or setting may occur between product imagery and the item you receive.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Shipping is complimentary on orders delivered within Australia.
For international orders, please get in touch for a shipping quote before placing your order. Any import duties or taxes on international orders are the responsibility of the customer.
Prices are subject to change without notice, but changes will not affect orders already confirmed. Prices are not negotiable.
In the rare event of an obvious typographical or system pricing error, we may correct the error before accepting your order. If an order has been accepted at an incorrect price, we will contact you promptly to discuss the available options and any rights you may have under applicable law.
Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law. If the piece you receive differs materially from its description, please contact us so we can resolve it.
8. Orders and Acceptance
Submitting an order through our website, whether as a guest or via an account, is an offer to purchase, not a confirmed sale. A contract of sale only comes into effect once we send you written email confirmation accepting your order. We may decline or cancel an order where we reasonably need to do so, including because of a genuine pricing or system error, suspected fraudulent activity, payment issues, or product or material unavailability. If we cancel an order after payment has been received, you'll be notified and provided with a full refund.
You may cancel an order within 48 hours of placing it by emailing us at admin@ririm.com.au. After this window, our standard returns terms apply.
9. Payment
We accept the payment methods listed on our Payment Options page. Full payment is required at the time of order unless using a supported instalment provider (e.g. Afterpay), in which case that provider's own terms also apply to your payment plan.
10. Shipping, Title and Risk
Shipping is governed by our Shipping, Returns & Repairs page, which forms part of these Terms. Orders are shipped via Australia Post, with tracking as standard.
Given the value of our pieces, a signature is required on delivery. If no one is available to sign, the parcel will be held at your nearest post office or depot for collection with photo ID.
Ownership of the goods remains with Riri M until payment has been received in full. Once your order has been delivered in accordance with our shipping terms, responsibility for and risk in the goods passes to you.
11. Consumer Guarantees
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded. If a product is faulty, not fit for purpose, or not as described, you may be entitled to a repair, replacement, or refund under the ACL regardless of our change-of-mind returns policy. Our returns, exchange, and repairs policy set out on the Shipping, Returns & Repairs page applies to change-of-mind purchases and operates in addition to, not instead of, your ACL rights.
12. Limitation of Liability
Nothing in these Terms excludes, restricts or modifies any rights, guarantees, remedies or liabilities that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
To the maximum extent permitted by law, Riri M excludes liability for loss or damage that is not reasonably foreseeable and that does not arise directly from our breach of these Terms or a failure to comply with an applicable consumer guarantee.
Nothing in this clause limits any right you may have to compensation for reasonably foreseeable loss or damage under the Australian Consumer Law.
13. Governing Law
These Terms are governed by the laws of Western Australia, Australia, and you submit to the exclusive jurisdiction of its courts.
14. Contact
Questions about these Terms can be sent to:
Email: admin@ririm.com.au
Post: PO BOX 1653, Wangara, WA 6947
Phone: +61451699551
